:root{--turnera-red:var(--ti-brand,#e1483d);--turnera-red-2:#ef5a50;--turnera-red-dark:var(--ti-brand-hover,#c73b30);--turnera-bg:var(--ti-bg,#faf7f4);--turnera-surface:var(--ti-surface,#fff);--turnera-soft:var(--ti-brand-softer,#fff1ed);--turnera-border:var(--ti-border,#ede1d9);--turnera-text:var(--ti-text,#1d1512);--turnera-muted:var(--ti-text-muted,#75635c);--turnera-radius-sm:var(--ti-radius-md,12px);--turnera-radius-md:var(--ti-radius-lg,16px);--turnera-radius-lg:var(--ti-radius-2xl,24px);--turnera-shadow-sm:var(--ti-shadow-card,0 8px 24px #1f14100e);--turnera-shadow-md:var(--ti-shadow-hover,0 18px 38px #1f141017);--turnera-font:var(--ti-font,Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif)}html{-webkit-text-size-adjust:100%;-moz-text-size-adjust:100%;text-size-adjust:100%}html,body,#root{min-height:100%}body{font-family:var(--turnera-font);background:radial-gradient(circle at 2% -6%, #e1483d14, transparent 34rem), linear-gradient(180deg, #fffaf7 0%, var(--turnera-bg) 44%, #f6eee8 100%);color:var(--turnera-text);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;margin:0;font-size:14px;line-height:1.5}button,input,select,textarea{font:inherit}button{letter-spacing:-.01em}button:disabled,input:disabled,select:disabled,textarea:disabled{opacity:.58;cursor:not-allowed}img,svg,video,canvas{max-width:100%}a{color:var(--ti-brand);text-decoration:none}a:hover{color:var(--ti-brand-hover)}h1,h2,h3,h4,h5,h6{color:var(--ti-text);letter-spacing:-.035em;margin-top:0;line-height:1.12}p{margin-top:0}.turnera-app-shell{background:radial-gradient(circle at top left, var(--ti-brand-softer), transparent 34rem), var(--ti-bg);min-height:100vh;color:var(--ti-text);font-family:var(--ti-font)}.turnera-page{width:min(var(--ti-page-max,1440px), calc(100vw - 32px));margin:0 auto;padding:28px 0 56px}.turnera-page-header{justify-content:space-between;align-items:flex-end;gap:24px;margin-bottom:24px;display:flex}.turnera-stack{flex-direction:column;gap:16px;display:flex}.turnera-stack-sm{flex-direction:column;gap:8px;display:flex}.turnera-stack-lg{flex-direction:column;gap:24px;display:flex}.turnera-row{flex-wrap:wrap;align-items:center;gap:12px;display:flex}.turnera-row-between{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.turnera-eyebrow{color:var(--ti-brand);letter-spacing:.105em;text-transform:uppercase;margin:0 0 7px;font-size:11px;font-weight:900}.turnera-title{color:var(--ti-text);letter-spacing:-.055em;margin:0;font-size:clamp(28px,4vw,42px);font-weight:900;line-height:1.04}.turnera-subtitle{max-width:760px;color:var(--ti-text-muted);margin:10px 0 0;font-size:15px;font-weight:600;line-height:1.62}.turnera-grid{grid-template-columns:repeat(auto-fit,minmax(248px,1fr));gap:18px;display:grid}.turnera-grid-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;display:grid}.turnera-grid-3{grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;display:grid}.turnera-grid-4{grid-template-columns:repeat(4,minmax(0,1fr));gap:18px;display:grid}.turnera-card,.turnera-panel{background:var(--ti-surface);border:1px solid var(--ti-border);border-radius:var(--ti-radius-2xl);box-shadow:var(--ti-shadow-card);color:var(--ti-text)}.turnera-panel{padding:24px}.turnera-card{overflow:hidden}.turnera-card__body{padding:24px}.turnera-card:hover{box-shadow:var(--ti-shadow-hover);transition:box-shadow .18s,transform .18s;transform:translateY(-1px)}.turnera-divider{background:var(--ti-border-soft);height:1px;margin:18px 0}.turnera-button,.turnera-btn-primary,.turnera-btn-secondary{min-height:var(--ti-control-h,44px);border-radius:var(--ti-radius-md);font:800 13px/1 var(--ti-font);cursor:pointer;white-space:nowrap;justify-content:center;align-items:center;gap:8px;padding:0 16px;transition:transform .14s,box-shadow .14s,background .14s,border-color .14s;display:inline-flex}.turnera-button:hover,.turnera-btn-primary:hover,.turnera-btn-secondary:hover{transform:translateY(-1px)}.turnera-button--primary,.turnera-btn-primary{background:linear-gradient(135deg, var(--ti-brand), var(--ti-brand-hover));color:#fff;box-shadow:var(--ti-shadow-brand);border:1px solid #0000}.turnera-button--secondary,.turnera-btn-secondary{background:var(--ti-brand-soft);color:var(--ti-brand-hover);border:1px solid var(--ti-brand-tint)}.turnera-button--ghost{background:var(--ti-surface);color:var(--ti-text-2);border:1px solid var(--ti-border);box-shadow:var(--ti-shadow-xs)}.turnera-button--danger{background:var(--ti-danger-soft);color:var(--ti-danger);border:1px solid #c8322b2e}.turnera-input,.turnera-select,.turnera-textarea,input:not([type=checkbox]):not([type=radio]):not([type=range]),select,textarea{min-height:var(--ti-control-h,44px);border:1px solid var(--ti-border-strong);background:var(--ti-surface);color:var(--ti-text);border-radius:var(--ti-radius-md);font:600 14px/1.3 var(--ti-font);outline:none;padding:11px 14px;transition:border-color .14s,box-shadow .14s,background .14s;box-shadow:0 1px #1f141005}textarea,.turnera-textarea{resize:vertical;min-height:108px;line-height:1.5}.turnera-input:focus,.turnera-select:focus,.turnera-textarea:focus,input:focus,select:focus,textarea:focus{border-color:var(--ti-brand);box-shadow:var(--ti-shadow-ring)}::placeholder{color:var(--ti-text-faint);opacity:1}.turnera-label{color:var(--ti-text-2);letter-spacing:.01em;margin:0 0 7px;font-size:12px;font-weight:800;display:block}.turnera-help{color:var(--ti-text-muted);margin-top:6px;font-size:12px;line-height:1.45}.turnera-status-pill,.turnera-badge{border:1px solid var(--ti-border);background:var(--ti-surface-muted);color:var(--ti-text-2);letter-spacing:.035em;border-radius:999px;align-items:center;gap:6px;padding:5px 10px;font-size:11px;font-weight:900;line-height:1;display:inline-flex}.turnera-badge--brand{background:var(--ti-brand-soft);color:var(--ti-brand-hover);border-color:var(--ti-brand-tint)}.turnera-badge--success{background:var(--ti-success-soft);color:var(--ti-success);border-color:#1484492e}.turnera-badge--warning{background:var(--ti-warning-soft);color:var(--ti-warning);border-color:#b7791f2e}.turnera-badge--danger{background:var(--ti-danger-soft);color:var(--ti-danger);border-color:#c8322b2e}.turnera-badge--info{background:var(--ti-info-soft);color:var(--ti-info);border-color:#2764b52e}.turnera-table-wrap{border:1px solid var(--ti-border);border-radius:var(--ti-radius-xl);background:var(--ti-surface);box-shadow:var(--ti-shadow-xs);overflow:auto}table.turnera-table,.turnera-table-wrap table{border-collapse:collapse;width:100%;font-size:13px}.turnera-table th,.turnera-table-wrap th{text-align:left;color:var(--ti-text-muted);background:var(--ti-surface-alt);letter-spacing:.06em;text-transform:uppercase;border-bottom:1px solid var(--ti-border);padding:12px 14px;font-size:11px;font-weight:900}.turnera-table td,.turnera-table-wrap td{border-bottom:1px solid var(--ti-border-soft);color:var(--ti-text-2);vertical-align:middle;padding:13px 14px}.turnera-table tr:last-child td,.turnera-table-wrap tr:last-child td{border-bottom:0}.turnera-kpi{border-radius:var(--ti-radius-2xl);background:var(--ti-surface);border:1px solid var(--ti-border);box-shadow:var(--ti-shadow-card);padding:20px}.turnera-kpi__label{color:var(--ti-text-muted);margin:0 0 8px;font-size:12px;font-weight:800}.turnera-kpi__value{color:var(--ti-text);letter-spacing:-.045em;margin:0;font-size:30px;font-weight:900;line-height:1}.turnera-kpi__meta{color:var(--ti-text-muted);margin:10px 0 0;font-size:12px;font-weight:600}.turnera-logo{object-fit:contain;display:block}#root [style*="border-radius: 30px"],#root [style*="borderRadius: 30"]{border-radius:var(--ti-radius-2xl)!important}#root [style*=box-shadow],#root [style*=boxShadow]{box-shadow:var(--ti-shadow-card)}@media (width<=1080px){.turnera-grid-4,.turnera-grid-3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=760px){body{font-size:14px}.turnera-page{width:min(100vw - 20px,720px);padding-top:18px;padding-bottom:36px}.turnera-page-header{flex-direction:column;align-items:stretch;gap:14px}.turnera-title{font-size:clamp(26px,9vw,34px)}.turnera-grid,.turnera-grid-2,.turnera-grid-3,.turnera-grid-4{grid-template-columns:1fr;gap:14px}.turnera-panel,.turnera-card__body{padding:18px}}:root{--ti-bg:#f7f7f6;--ti-surface:#fff;--ti-surface-alt:#fbfaf9;--ti-surface-muted:#f4f1ef;--ti-brand:#e53935;--ti-brand-hover:#c62828;--ti-brand-soft:#fdecec;--ti-brand-softer:#fff5f5;--ti-brand-tint:#f8caca;--ti-text:#171717;--ti-text-2:#3f3f46;--ti-text-muted:#71717a;--ti-text-faint:#a1a1aa;--ti-border:#e7e5e4;--ti-border-soft:#f1f1f0;--ti-border-strong:#d6d3d1;--ti-radius-md:10px;--ti-radius-lg:12px;--ti-radius-xl:16px;--ti-radius-2xl:18px;--ti-control-h:40px;--ti-page-max:1280px;--ti-shadow-card:0 1px 2px #0f172a0a, 0 10px 28px #0f172a0d;--ti-shadow-hover:0 10px 24px #0f172a14, 0 24px 48px #0f172a1a;--ti-shadow-brand:0 10px 22px #e539352e;--ti-shadow-ring:0 0 0 4px #e5393524;--ti-font:Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif}body{background:var(--ti-bg)!important;color:var(--ti-text)!important;font-size:14px!important}body,button,input,select,textarea{font-family:var(--ti-font)!important}h1,.turnera-title{letter-spacing:-.035em!important;color:var(--ti-text)!important;font-size:28px!important;font-weight:800!important;line-height:1.08!important}h2{letter-spacing:-.02em!important;font-size:20px!important;font-weight:750!important}h3{letter-spacing:-.01em!important;font-size:16px!important;font-weight:750!important}p,span,div,label,button,input,select,textarea{-webkit-font-smoothing:antialiased}.turnera-page{width:min(var(--ti-page-max), calc(100vw - 48px));padding:24px 0 48px!important}.turnera-page-header{align-items:center!important;margin-bottom:20px!important}.turnera-subtitle{color:var(--ti-text-muted)!important;margin-top:6px!important;font-size:13px!important;font-weight:500!important;line-height:1.5!important}.turnera-grid,.turnera-grid-2,.turnera-grid-3,.turnera-grid-4{gap:16px!important}.turnera-card,.turnera-panel,[class*=Card],[class*=Panel],[class*=card],[class*=panel]{border-color:var(--ti-border)!important;border-radius:var(--ti-radius-2xl)!important;box-shadow:var(--ti-shadow-card)!important}.turnera-panel,.turnera-card__body{padding:20px!important}button:not([aria-hidden=true]),.turnera-button,.turnera-btn-primary,.turnera-btn-secondary,input:not([type=checkbox]):not([type=radio]):not([type=range]),select,textarea{border-radius:var(--ti-radius-md)!important}button:not([aria-hidden=true]){min-height:36px;font-size:12px!important;font-weight:700!important}input:not([type=checkbox]):not([type=radio]):not([type=range]),select,textarea{min-height:var(--ti-control-h)!important;border-color:var(--ti-border)!important;color:var(--ti-text)!important;background:#fff!important;font-size:13px!important;font-weight:500!important}aside 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minmax(0,1fr);width:100%;max-width:none;min-height:calc(100vh - 220px);display:grid;overflow:hidden;box-shadow:0 18px 48px #2319140f}.turnera-messages-staff-panel{background:#fffdfc;border-right:1px solid #eee5e0;flex-direction:column;gap:16px;min-width:0;padding:20px;display:flex}.turnera-messages-panel-header,.turnera-chat-header{justify-content:space-between;align-items:center;gap:16px;display:flex}.turnera-eyebrow{letter-spacing:.09em;text-transform:uppercase;color:#a28f88;margin:0 0 6px;font-size:11px;font-weight:800;line-height:1}.turnera-messages-panel-header h3,.turnera-chat-header h3{color:#171312;letter-spacing:-.02em;margin:0;font-size:18px;font-weight:800;line-height:1.2}.turnera-count-pill,.turnera-chat-badge{color:#df2f2f;background:#fff1ef;border:1px solid #ffd7d2;border-radius:999px;justify-content:center;align-items:center;height:28px;padding:0 10px;font-size:12px;font-weight:800;display:inline-flex}.turnera-messages-search{color:#9b8982;background:#fff;border:1px solid #ece3de;border-radius:13px;grid-template-columns:20px minmax(0,1fr);align-items:center;gap:10px;width:100%;min-height:44px;padding:0 13px;display:grid;box-shadow:0 8px 18px #23191406}.turnera-messages-search:focus-within{border-color:#ffb8af;box-shadow:0 0 0 4px #df2f2f14}.turnera-messages-search span{color:#9b8982;justify-content:center;align-items:center;width:20px;line-height:1;display:inline-flex}.turnera-messages-search input{color:#271f1c;width:100%;min-width:0;font:inherit;height:42px;font-size:14px;box-shadow:none!important;background:0 0!important;border:0!important;outline:0!important;padding:0!important}.turnera-staff-list{flex-direction:column;gap:8px;padding-right:2px;display:flex;overflow-y:auto}.turnera-staff-row{cursor:pointer;text-align:left;background:0 0;border:1px solid #0000;border-radius:14px;grid-template-columns:40px minmax(0,1fr) 8px;align-items:center;gap:12px;width:100%;min-height:64px;padding:10px;transition:background .18s,border-color .18s,transform .18s;display:grid}.turnera-staff-row:hover,.turnera-staff-row.is-active{background:#fff1ef;border-color:#ffd7d2}.turnera-staff-row:active{transform:scale(.99)}.turnera-staff-avatar{color:#df2f2f;background:#f2f4f7;border:1px solid #e8ded9;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:14px;font-weight:900;display:flex;overflow:hidden}.turnera-staff-avatar.large{width:44px;height:44px}.turnera-staff-meta{flex-direction:column;gap:3px;min-width:0;display:flex}.turnera-staff-meta strong{color:#211916;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:800;line-height:1.2;overflow:hidden}.turnera-staff-meta span{color:#8d7a73;text-overflow:ellipsis;white-space:nowrap;font-size:12px;line-height:1.25;overflow:hidden}.turnera-status-dot{background:#18a058;border-radius:999px;width:8px;height:8px;box-shadow:0 0 0 3px 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auto;font-size:24px;display:flex}.turnera-empty-state.small{background:#fffaf8;border:1px dashed #eadeda;border-radius:14px;margin:8px 0;padding:16px}.turnera-message-row{flex-direction:column;max-width:76%;display:flex}.turnera-message-row.is-me{align-self:flex-end;align-items:flex-end}.turnera-message-row.is-them{align-self:flex-start;align-items:flex-start}.turnera-message-bubble{border:1px solid #eadeda;border-radius:18px;padding:11px 14px;box-shadow:0 8px 24px #2319140d}.turnera-message-row.is-me .turnera-message-bubble{color:#fff;background:#df2f2f;border-color:#df2f2f;border-bottom-right-radius:6px}.turnera-message-row.is-them .turnera-message-bubble{color:#251c19;background:#fff;border-bottom-left-radius:6px}.turnera-message-bubble p{color:inherit;white-space:pre-wrap;margin:0;font-size:14px;line-height:1.55}.turnera-message-time{color:#a28f88;margin-top:5px;padding:0 4px;font-size:11px;line-height:1.2}.turnera-message-media,.turnera-compose-media{flex-wrap:wrap;gap:8px;margin-top:10px;display:flex}.turnera-message-attachment{width:84px;height:84px;color:inherit;background:#00000014;border:1px solid #ffffff6b;border-radius:12px;justify-content:center;align-items:center;text-decoration:none;display:flex;overflow:hidden}.turnera-message-attachment img,.turnera-compose-thumb img{object-fit:cover;width:100%;height:100%;display:block}.turnera-compose-media{background:#fffdfc;margin:0;padding:12px 22px 0}.turnera-compose-thumb{background:#f7f2ef;border:1px solid #eadeda;border-radius:12px;width:56px;height:56px;position:relative;overflow:hidden}.turnera-compose-thumb button{color:#fff;cursor:pointer;background:#181210c7;border:0;border-radius:999px;width:18px;height:18px;position:absolute;top:4px;right:4px}.turnera-chat-composer{background:#fff;border-top:1px solid #eee5e0;padding:16px 22px 18px}.turnera-icon-button,.turnera-send-button{cursor:pointer;border-radius:13px;justify-content:center;align-items:center;width:42px;height:42px;transition:transform .18s,box-shadow .18s;display:inline-flex}.turnera-icon-button{color:#6f5b54;background:#fffaf8;border:1px solid #ece3de}.turnera-icon-button input{display:none}.turnera-icon-button.is-disabled{opacity:.5;cursor:not-allowed}.turnera-chat-composer textarea{resize:none;color:#211916;min-height:42px;max-height:120px;font:inherit;background:#fffaf8;border:1px solid #ece3de;border-radius:13px;outline:0;padding:12px 14px;font-size:14px;line-height:1.3}.turnera-chat-composer textarea:focus{border-color:#ffb8af;box-shadow:0 0 0 4px #df2f2f14}.turnera-send-button{color:#fff;background:#df2f2f;border:0;font-size:18px;font-weight:900;box-shadow:0 12px 26px #df2f2f2e}.turnera-send-button:disabled{cursor:not-allowed;opacity:.45;box-shadow:none}.turnera-email-toggle{color:#806c65;cursor:pointer;align-items:center;gap:8px;margin-top:12px;font-size:13px;display:inline-flex}.turnera-email-toggle input{accent-color:#df2f2f;width:15px;height:15px}@media (width<=980px){.turnera-messages-card{grid-template-columns:1fr}.turnera-messages-staff-panel{border-bottom:1px solid #eee5e0;border-right:0}.turnera-staff-list{max-height:260px}}.staff-mobile-topbar,.staff-bottom-nav,.staff-mobile-backdrop{display:none}@media (width<=760px){body{background:#fff}.staff-shell{background:radial-gradient(circle at 50% 4%,#e1483d13,#0000 18rem),#fff!important;grid-template-columns:none!important;min-height:100dvh!important;display:block!important}.staff-main{width:100%!important;max-width:none!important;padding:0 18px calc(108px + env(safe-area-inset-bottom))!important;margin:0!important}.staff-mobile-topbar{height:calc(104px + 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